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Support for customers and agents
Receive the assistance you need to keep your travellers in the picture. Expend more of your investment in your key businesses by counting on our worldwide technical services group.
Travellers want a competent and effective telephone reservation change or update process.
Our assistance is backed by our skilled staff and our ability to deliver rugged operations. Round-the-clock availability of English-language technical assistance is available, while more than 20 other round-the-clock availability is available. Located in more than 30 centres around the globe, GCO employees provide assistance not only in the native tongue you need, but also with an appreciation of the cultures and markets in which you operate.
Our goal is to make things as simple and effective as possible right from the start.
But that' s not all - we also offer extensive agent education if you want to expand your internal skills. Help travellers more effectively and increase the number of reservations without having to worry about how you will serve them. Enlarging can be a challenging task if you are expanding your reservation volumes but do not have the personnel to ensure assistance for the extra travellers.